Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-self-service-kiosk-enhancements.livebursts.com (referred to as “AI Self-Service Kiosk Enhancements” or simply “we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy details our practices regarding the collection, handling, and protection of information from users who interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our official website at https://ai-self-service-kiosk-enhancements.livebursts.com.
  • Any mobile or desktop applications developed by us and made available for download.
  • Services offered through these platforms, enabling users to interact with our technology.
  • Products that we provide, which may require personal data for customization and delivery.

Please note that this policy does not extend to third-party websites, applications, or services accessible through links on our platform. These entities have their own privacy policies governing how they collect and use your information, so it’s essential to review those separately.

Processing Activities

This Privacy Policy guides you when:

  1. You sign up and use our applications as an authorized user.
  2. You visit our websites linked to this policy.
  3. We communicate with you via email, phone calls, or text messages (SMS) for marketing, transactional, or other purposes.

Personal Data Collection

We collect a range of personal data to enhance your experience and provide our services effectively. This includes:

  • Account Information: Details required to create and manage your user account, such as usernames, passwords, and email addresses.
  • Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  • Financial Information: Data related to your financial status or banking information, if voluntarily provided.
  • Purchase Information: Items bought from us, purchase amounts, and dates.
  • Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network information to recognize your device.
  • Location Data: Geographic coordinates and location services data for tailored service delivery.
  • Feedback: Your opinions, suggestions, and reviews, which help improve our products and services.
  • Social Media Information: If you choose to connect our services with your social media accounts, we may collect data from those platforms.
  • Product Information: Details about the products you interact with or purchase on our platform.

We obtain this data through direct user input, interactions with our systems, and automated technologies like tracking cookies and web beacons. We also rely on third parties who provide us with aggregated or de-identified data to enhance our services.

Cookies

We use cookies to improve your experience and analyze website traffic:

  • Strictly Necessary Cookies: Essential for navigating our site and using its features.
  • Preference Cookies: Remembering user preferences for a personalized experience.
  • Analytics Cookies: Tracking anonymous information to understand how visitors use our site, helping us optimize it.

Users can manage their cookie choices through our Cookie Manager, allowing them to control which types of cookies are set on their devices.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including:

  • Providing and improving our services.
  • Complying with legal requirements and regulations.
  • Protecting our rights and property, or that of our users.

Once the retention period expires or when the purpose is fulfilled, we securely delete or anonymize the data to ensure privacy.

Security Measures

We implement robust security measures to protect your personal data:

  • Employing encryption for data in transit and at rest.
  • Utilizing secure third-party processing partners who adhere to strict data protection standards.
  • Regularly reviewing and updating our security protocols to adapt to emerging threats.

Children’s Privacy

We do not knowingly collect or target personal data from individuals under 18 years of age. If you are a parent or guardian and believe we have collected such information, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access and rectification of your data.
  • Erasure or the right to be forgotten.
  • Restriction or objection to the processing of your data.
  • Data portability, allowing you to move or copy your data easily.
  • The right to withdraw consent at any time.
  • File a complaint with our privacy team for non-compliance or data protection concerns.

To exercise these rights, please reach out to our privacy team at [email protected] or via postal mail to the address provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Information

For any questions, comments, or requests regarding privacy, data protection, or this Policy, please contact us:

  • Email: [email protected]
  • Postal Mail: AI Self-Service Kiosk Enhancements, Privacy Team, [Address]